Subscription payment and renewals
At the beginning of April our team of magazine distributors would normally collect annual subscriptions. However, this year we are deferring collection pending a review of our subscription payment and renewal process. The key factors prompting this review are:
1. The need to ensure compliance with recently introduced Data Protection laws.
2. The need to reduce cash handling activities such as:
a. many people no longer have cash readily available and there is a desire from many to pay electronically
b. banks are actively discouraging cash pay-ins
3. The need for better payment reconciliation processes
Therefore, we are actively exploring an on-line subscription payment process as an option which will help us to address all of the above. We do acknowledge, however, that not every subscriber will want to – or be able to – make on-line payments and we therefore need to ensure that we have a workable solution for those cases.
Our aim is to finalise these processes as soon as possible and certainly in time to be able to provide full details in our June-July edition.
April – May 2022